AstroOne Account & Data Deletion
Use this page to request permanent deletion of your AstroOne account and the personal data associated with it. Send the request from the email address registered to your account.
How to request deletion
- Select the “Email deletion request” button below.
- Send the email from your registered AstroOne email address. Include your registered email and the statement: “Delete my AstroOne account and associated data.”
- For security, we may contact you to verify account ownership. After verification, requests are normally completed within 30 days.
Data that will be deleted
- Account profile and login account
- Email, name, phone number and birth details, when present
- Saved People display names, relationship types, optional birth dates/numerology spellings and reminder opt-ins
- Saved preferences, reading history and other user data linked to the account
- Push-notification device tokens, device time zone, language and delivery status linked to the account
- Premium-access or entitlement records that are not legally required to be retained
Data that may be retained
Payment or transaction records and security logs may be retained only when required for legal, tax, accounting, fraud-prevention or security purposes. Residual copies may remain in protected backups for up to 90 days and are not used for normal account activity during that period.
Before you delete
Deleted accounts, reading history and Premium access cannot be restored. A 2026 Premium Reading is a one-time purchase, while AstroOne Plus is a monthly auto-renewing subscription. Deleting your AstroOne account does not cancel Plus automatically—cancel it first in the billing channel where you purchased, either Google Play or website/Stripe. Account deletion also does not automatically erase transaction records held by the payment processor.